Terms of Use

Last Updated August 15, 2023

Welcome to Mama's Plumbing's Terms of Use. By using Mama's Plumbing's website and/or online services, you represent and warrant that you are not a minor and have the right, authority, and the legal capacity to enter into this agreement and to abide by all of the Terms of Use of this agreement. By accessing this Site, you agree to be bound by the following Terms. If you do not agree to these terms, please do not use this Site and/or our Online services.

  1. Acceptance of Terms of Use. By accessing or using the Mama's Plumbing website (the "Site") or Online Services, you agree to be bound by these terms of use (the "Terms"). If you do not agree with these Terms, please do not use the Site and/or Online Services.

  2. Use of Site. The content and information on this Site is for general informational purposes only. Mama's Plumbing makes no representation or warranty of any kind, express or implied, as to the operation of this Site, the information, content, materials or products included on this Site, or their suitability for any particular purpose.

  3. Limitation of Liability. Mama's Plumbing shall not be liable for any damages of any kind arising from the use of this Site, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.

  4. Indemnification. You agree to indemnify and hold Mama's Plumbing harmless from any claims, damages, expenses, and/or costs, including reasonable attorneys' fees, arising from your use of the Site or violation of these Terms of Use.

  5. Disclaimer of Warranties. This Site is provided on an "as is" and "as available" basis. Mama's Plumbing makes no representations or warranties of any kind, express or implied, as to the operation of this Site, the information, content, materials, or products included on this Site.

  6. Dispute Resolution. In the event of any dispute arising from the use of Mama's Plumbing's website or Online Services, both parties agree to engage in good faith negotiations for a minimum of 30 days to resolve the dispute. If the dispute is not resolved through negotiations, either party may seek resolution through alternative dispute resolution mechanisms such as mediation or arbitration. The parties agree to comply with the decision of the arbitrator and to be bound by any award rendered. This dispute resolution provision shall be governed by and construed in accordance with the laws of the state of California.

  7. Correction of Errors. Mama's Plumbing reserves the right to correct any errors or inaccuracies on this Site at any time without notice.

  8. Limitation on Use. Mama's Plumbing grants you a limited, non-exclusive, non-transferable license to access and make personal use of this Site. This license does not include any resale or commercial use of this Site or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of this Site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction tools.

  9. Governing Law. These Terms will be governed by and construed in accordance with the laws of the state in which Mama's Plumbing is located, without giving effect to any principles of conflicts of law.

  10. Disclaimer. Mama's Plumbing website is provided on an "as is" basis and makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on this Site. Mama's Plumbing is not responsible for any incorrect or inaccurate content posted on this Site, whether caused by users of this Site or by any of the equipment or programming associated with or utilized in this Site.

  11. User Data. The collection, use, and storage of user data is governed by our Privacy Policy and Cookies Policy, which can be found on our website.

Additional Terms of Use for Online Booking and Estimated Price:

By booking an appointment with Mama's Plumbing through our website, you agree to our Terms of Use and understand that appointment times are subject to availability. We will do our best to accommodate your requested time and date, but confirmation is subject to our scheduling. In the event of a scheduling conflict, we reserve the right to adjust the appointment time. We also reserve the right to refuse service for any reason.

  1. Online Booking: To schedule plumbing services with Mama's Plumbing, utilize our convenient online booking platform. By utilizing this platform, you acknowledge that you are the homeowner or an authorized agent of the homeowner. You also acknowledge and agree to receive automated SMS messages, with the ability to opt out at any time by responding "Stop," while adhering to the Terms of Use specified in this document..

  2. Upfront Pricing: Mama's Plumbing is committed to providing upfront pricing to our customers. We believe that this helps you make informed decisions about your plumbing needs and helps you budget for future expenses. Not all online booking services are available with estimated price(s) and may require a site visit before an estimate can be provided.

  3. Estimate Disclaimer: The estimated price given when booking online is just that, an estimate. The final cost may vary based on the complexity of the job, the availability of parts, and other factors that may arise during the course of the job. Mama's Plumbing will provide you with a final cost and contract before starting any work.

  4. Corrections: If there are any errors in the estimated price given when booking online, Mama's Plumbing will correct them as soon as possible. If the corrected amount is significantly different from the original estimate, Mama's Plumbing will notify you and provide you with an updated estimate.

  5. Payment Terms: Payment for plumbing services is due according to the Terms and Conditions of the contract provided.


By accessing this Site and/or using our Online Services, you agree to be bound by these Terms of Use and to use this Site in accordance with all applicable laws and regulations. Mama's Plumbing reserves the right to change these Terms of Use at any time without notice. Your continued use of this Site and/or our Online Services following the posting of changes to these terms will mean you accept those changes.

This Site contains links to other sites. Mama's Plumbing is not responsible for the content, accuracy or opinions expressed in such sites, and such sites are not necessarily investigated, monitored or checked for accuracy or completeness by Mama's Plumbing. Inclusion of any linked site on our Site does not imply approval or endorsement of the linked site by Mama's Plumbing. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

By accessing and using this Site and/or our Online Services, you agree to the above terms of use and disclaimers.